Terms of service

OVERVIEW

IMPORTANT – PLEASE CAREFULLY READ AND UNDERSTAND THESE TERMS OF SERVICE BEFORE ACCESSING, USING, OR PLACING AN ORDER ON OUR WEBSITE. THESE TERMS CONTAIN DISCLAIMERS OF WARRANTIES AND LIMITATIONS OF LIABILITIES. THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT AND RETAIN A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

Welcome to VÄTE! The terms "we," "us," and "our" refer to VÄTE. Your use of our website, including all related information, content, features, tools, products and services (the "Services"), is governed by the policies, terms, and conditions set forth below.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS SPECIFIED BELOW IN SECTION 15 OR IF YOU OPT-OUT. PLEASE CAREFULLY REVIEW THE DISPUTE RESOLUTION PROVISIONS IN SECTION 15 BELOW WHICH DESCRIBES YOUR RIGHT TO OPT-OUT.

We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes binding acceptance of those changes.

 

 

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

 

 

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use and your device settings.

We do not warrant that the appearance or quality of any products purchased by you will meet your expectations or be the same as depicted in our online store. All descriptions of products are subject to change at any time without notice at our sole discretion.

We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

 

 

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. VÄTE reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until VÄTE confirms acceptance.

We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as VÄTE may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

 

 

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account and other information, including your email address and payment information, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

  • The payment information you provide is true, correct, and complete

  • You are duly authorized to use such payment method for the purchase

  • Charges incurred by you will be honored by your payment provider

  • You will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes

 

 

SECTION 5 - SHIPPING AND DELIVERY

We ship to addresses located in the United States and internationally. Shipping rates are determined by weight and location. International customers are responsible for paying any additional taxes or duties upon delivery.

Orders will be processed within 3 to 7 business days. Please note that orders will not ship on weekends or holidays.

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.

Once we transfer products to the carrier, title and risk of loss passes to you. We are not responsible for late shipments/missing shipments if you enter incorrect shipping address information.

 

 

SECTION 6 - RETURNS AND REFUNDS

At VÄTE, your satisfaction is our top priority—especially when trying our products for the first time. If you're not completely satisfied with your first order, we offer a 100% money-back guarantee within 30 days of delivery. Just reach out to us at Care@drinkvate.com, and we'll make it right—no hassle, no hard feelings.

For subscription renewals and repeat orders, cancellations must be made before your payment method is charged, as our system begins preparing orders quickly to ensure fast delivery. Once your payment is processed and the order is in progress at our warehouse, it will not be eligible for a refund.

Additional Details:

Refund Processing: Approved refunds will be returned to your original payment method within 5–10 business days. Processing times may vary depending on your bank or credit card provider.

Unauthorized Returns: Returns sent to our warehouse without prior approval will not be accepted or refunded.

International Orders: We gladly accept returns of international orders. Please note: the cost of the return shipping label will be deducted from your total refund. We'll always provide an estimate of the shipping deduction before finalizing your return.

Bulk Orders: Bulk orders are not eligible for free returns and are subject to shipping and restocking fees.

 

 

SECTION 7 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by VÄTE, its affiliates, or licensors and are protected by U.S. and international intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

VÄTE's names, logos, product and service names, designs, and slogans are trademarks of VÄTE. You must not use such trademarks without the prior written permission of VÄTE.

 

 

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

If you decide to leave the Services to access third-party sites, you do so at your own risk. We are not liable for any harm or damages related to your access of any third-party websites.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.

 

 

SECTION 9 - FEEDBACK AND SUBMISSIONS

If you submit any ideas, suggestions, feedback, reviews, proposals, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.

You represent and warrant that:

  • You own or have all necessary rights to all Feedback

  • Your Feedback will comply with these Terms

  • Your Feedback will not violate any right of any third party

You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

 

 

SECTION 10 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services:

  • For any unlawful or malicious purpose

  • To violate any applicable laws or regulations

  • To infringe upon intellectual property rights

  • To harass, abuse, or harm any person

  • To transmit false or misleading information

  • To impersonate any other person or entity

  • To interfere with the functionality of the Services

We reserve the right to suspend, disable, or terminate your account at any time if we determine that you have violated any part of these Terms.

 

 

SECTION 11 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY VÄTE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

 

 

SECTION 12 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL VÄTE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS.

 

 

SECTION 13 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless VÄTE and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, arising out of:

  • Your breach of these Terms of Service

  • Your violation of any law or the rights of a third party

  • Your access to and use of the Services

 

 

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback and Submissions, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, and Governing Law.

 

 

SECTION 15 - DISPUTE RESOLUTION BY MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS PROVISION CAREFULLY; IT REQUIRES YOU TO ARBITRATE ANY DISPUTE OR CLAIM BETWEEN YOU AND VÄTE ON AN INDIVIDUAL BASIS.

Agreement to Arbitrate: You agree that any dispute or claim arising from or relating to this arbitration provision, VÄTE's Privacy Policy or Terms, VÄTE's advertising or marketing practices, or VÄTE's products or services shall be submitted to binding, final, and confidential arbitration before a single arbitrator administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules.

Arbitration Rules: This arbitration provision shall be governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. §§ 1-16, and the arbitrator shall be bound by the terms of this arbitration provision. The arbitrator shall have the exclusive and sole authority for determining whether a dispute or claim is arbitrable.

Applicable Law: The arbitrator shall follow applicable substantive law of the State of Wyoming to the extent consistent with the FAA, and shall be authorized to award all remedies available in an individual lawsuit under substantive law, including, without limitation, compensatory, statutory and punitive damages, declarative, injunctive and other equitable relief, including public injunctive relief, and attorneys' fees and costs where available under applicable substantive law.

Individual Claims Only: The arbitrator may only resolve disputes or claims between you and VÄTE and may not consolidate claims or proceedings without VÄTE's consent. The arbitrator may not hear class or representative claims or requests for relief on behalf of other individuals.

Severability: If a court or arbitrator decides that any part of this agreement to arbitrate cannot be enforced as to a particular claim for relief or remedy, then that claim or remedy (and only that claim or remedy) must be brought in court and any other claims must be arbitrated.

Court Exception: Notwithstanding anything to the contrary herein, you agree that VÄTE has the right to bring a claim against you in the state or federal courts of Wyoming for injunctive relief, equitable relief, or otherwise arising from any potential or actual misappropriation or infringement of VÄTE's intellectual property rights and you agree that venue is proper and that you are subject to personal jurisdiction in such forum.

Rights You Waive: Unless you timely opt-out, you will not have the right to:

  • Have a court or jury decide your dispute or claim

  • Obtain information prior to the hearing to the same extent that you would have in court

  • Participate in a class action in court or in arbitration, either as a class representative, class member, or class opponent

  • Act as a private attorney general in court or in arbitration

  • Join or consolidate your dispute or claim with the dispute or claim of any other person

Other rights that you would have had if you went to court may also not be available in arbitration.

Opt-Out Right: You may opt out of arbitration within 30 days of the date that you first use our Services or purchase a product through VÄTE's website by sending a letter to: VÄTE, ATTN. LEGAL DEPARTMENT, 30 N Gould St Ste R, Sheridan, Wyoming 82801, stating your name, the product you purchased (if any), and your intent to opt out of arbitration.

SECTION 16 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Wyoming. You and VÄTE consent to venue and personal jurisdiction in the federal and state courts located in Wyoming.

 

 

SECTION 16 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of any other remaining provisions.

 

 

SECTION 17 - ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement and understanding between you and VÄTE and govern your use of the Services, superseding any prior or contemporaneous agreements between you and us.

 

 

SECTION 18 - CHANGES TO TERMS

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

 

CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

VÄTE
 30 N Gould St Ste R
 Sheridan, Wyoming 82801
 Customer Service: Care@drinkvate.com
 Phone: (423) 641-8981

 

 

Last Updated: 15SEP25